1. Introduction

Welcome to LAWISO TRAVELS. These Terms and Conditions govern the use of our website and services. By booking or using our services, you agree to comply with and be bound by these terms.

LAWISO TRAVELS provides transportation services including but not limited to airport transfers, corporate travel, tours, event transport, and luxury travel experiences.

2. Booking Policy

All bookings must be made through our website, email, phone, or other approved communication channels.

To confirm a booking, clients may be required to:

Provide accurate personal and travel details
Select the desired vehicle or service
Make payment or deposit where applicable

Bookings are only confirmed once a confirmation message or email has been issued by LAWISO TRAVELS.

3. Payment Terms

Payments for services may be made through the approved payment methods available on our website or agreed upon during booking.

These may include:

Credit or debit cards
Mobile money payments
Bank transfers
Other approved digital payment platforms

Full payment or a deposit may be required before the service is rendered depending on the type of booking.

4. Pricing

All prices are provided as flat-rate fees unless otherwise specified.

Prices may vary depending on:

Vehicle type
Travel distance
Duration of service
Special requests or add-ons

LAWISO TRAVELS reserves the right to update pricing at any time.

5. Cancellation & Changes

We understand that plans may change.

Clients may cancel or modify bookings subject to the following conditions:

Cancellation requests must be made within the specified time before the scheduled service.
Some bookings may be eligible for partial or full refunds depending on the timing of cancellation.
Last-minute cancellations may be subject to cancellation fees.

Specific cancellation details will be communicated at the time of booking.

6. Customer Responsibilities

Customers are responsible for:

Providing accurate booking information
Being ready at the scheduled pickup time
Treating drivers, staff, and vehicles with respect
Following safety guidelines during travel

Any damage caused to vehicles by passengers may result in additional charges.

7. Service Delays

LAWISO TRAVELS strives to provide punctual and reliable services. However, delays may occur due to factors beyond our control including:

Traffic conditions
Weather
Road closures
Government regulations
Mechanical issues

We will make every reasonable effort to minimize disruption.

8. Safety & Conduct

The safety of our clients and staff is a top priority.

LAWISO TRAVELS reserves the right to refuse or terminate service if a passenger:

Poses a safety risk
Engages in illegal activity
Displays abusive or inappropriate behavior

9. Limitation of Liability

LAWISO TRAVELS will not be held responsible for:

Loss or damage of personal belongings
Missed flights or appointments due to circumstances beyond our control
Delays caused by traffic, weather, or other external factors

Customers are encouraged to safeguard their personal property during travel.

10. Privacy Policy

Personal information collected during booking is used solely for service delivery, communication, and operational purposes. LAWISO TRAVELS is committed to protecting customer privacy and will not share personal information with third parties without consent unless required by law.

11. Amendments

LAWISO TRAVELS reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this website.

12. Contact Information

For questions regarding these Terms and Conditions, please contact:

LAWISO TRAVELS
Email: info@lawisotravels.com
Phone: +254 711 928 222